Article 1. Items of Personal Information to Be Collected

GroundK collects the following personal information for the purposes of membership subscription, consultation, and application for services.

① GroundK collects the personal information on-line that is required to provide services when customers subscribe for membership for the use and consultation for membership services.

② Also, GroundK receives the selective information that customers themselves have entered, in order to provide quality services suitable to the particular tastes and needs of each customer. Even where a customer does not enter any selective information, there is no restriction on the use of services.

③ The Scope of Personal Information Collected for Membership Subscription- Required Information: names, IDs, passwords, addresses, contact information (telephone numbers or mobile phone numbers), e-mails addresses and any other matter that the company finds necessary.

④ GroundK may collect the following information as it is created through use of the services or during business processing.- Service use records, access log-ins, cookies, access IP information, payment records, use discontinuance records.

Article 2. Personal Information Collection Method

Subscription to membership through the homepage, written forms, telephone numbers, fax numbers, consultation notices, applications for giveaways, or requests for delivery.- Provisions by affiliated companies.- Collection using the created information collection tools.

Article 3. Collection and Use Purpose of Personal Information

① GroundK collects personal information for the following purposes and uses the collected personal information for such purposes:[ID Confirmation and Membership Control for Use of the Membership Services]To identify individuals, prevent wrongful use by substandard members, prevent unauthorized use, confirm the intent of subscription, subscribe to membership and restrict the number of times a person can subscribe as a member, confirm the existence of consent by a legal representative when the personal information of children under the age of 14 is collected, confirm the ID of a legal representative afterwards, retain records for dispute resolution, process civil petitions including grievances, give the latest information including notifications, give information on service change processing, and provide communications channels for customers.[Application to Marketing and Advertisements]To develop and specialize in new services (products), provide services and place advertisements according to demographic characteristics, figure out access frequencies, convey advertising information including statistics and events based on members’ use of the services, and to provide information relating to giveaways.② GroundK does not collect sensitive personal information that is likely to infringe upon customers’ fundamental human rights (including race and ethnicity, ideas and credo, origin and legal domiciles, political disposition and criminal records, health condition and sexual activities).③ However, please be informed that the "Personal Information Handling Policy" of GroundK is not applicable with respect to the personal information collecting activities of the websites linked to GroundK.

Article 4. Provisions of Collected Personal Information to Third Parties

① GroundK provides the following personal information of customers in order to provide higher quality services to customers.- Member IDs, names, e-mail addresses, cellular phone Nos., addresses, subscription dates- To: Affiliate Company- The purpose of using provided information: taxi reservation services for foreign visitors.- Retention and use period of provided information: until the services have been provided in full.

② Except for the above cases, GroundK uses customers’ personal information within the scope notified in the 「Collection and Use Purpose of Personal Information」, and does not use or provide its customers’ personal information to others or other institutions in excess of the scope; provided, however, that GroundK may use or provide personal information in the event that a customer consents to such a disclosure or in the following events:[Affiliation Relationship] :In order to provide better services, GroundK may provide or share with its affiliated companies its customers’ personal information. In providing or sharing customers’ personal information, GroundK passes procedures for obtaining their individual consents by giving, by e-mail or in writing, the prior notices as to who the affiliated company is, what specific items of personal information are provided or shared, why such personal information is provided or shared, and until when and how such personal information is protected and controlled. GroundK does not provide or share with its affiliated company the personal information of one of its customers if the customer does not consent to such. GroundK gives such a notice or seek such a consent with the same procedures where there is a change in the affiliation relationship or the affiliation relationship ends.[Processing by Commission] :In order to properly handle the relevant matters, where GroundK commissions a company to handle customers’ personal information, we will give prior notice, in detail, as to the name of the particular commissioner, the scope of the personal information commissioned, the purpose of the commission, etc.[Sales, Mergers & Acquisitions] :Where a service provider’s rights and obligations have been completely succeeded or transferred, GroundK will at any time give prior notice in detail as to the reasonable cause and procedure. It will also allow customers to consent or withdraw with respect to their personal information.

③ As to the notification and consent methods, through the notifications that appear on the first screen of the on-line homepage, at least seven (7) days’ prior notices will be sent. Such notifications will be given individually, more than once, by e-mail, etc. With respect to sales or mergers and acquisitions, GroundK must comply with the procedures through the use of positive consent methods (directly expressing one’s intent to provide or share with a third party one’s personal information).

④ In the following exceptional cases, GroundK is allowed to provide customers’ personal information:- Where there is a request from the relevant authorities for the purpose of an investigation under the relevant laws.- Where personal information has been provided to advertisers, cooperating companies, or research institutes in the form in which individuals cannot be discerned for the purpose of statistical compilations, research studies, or market examinations.- Where there is any other request for a procedure as set forth under the relevant laws.

Article 5. Commissioning Collected Personal Information

① For the purpose of providing services, GroundK commissions outside professional companies to handle personal information as follows:- Manage by GroundK- Commissions: to manage the homepage reservation and data base② Other than the above cases, GroundK does not commission outside companies to handle customers’ personal information without the consent of its customers. Where it becomes necessary to do so in the future, GroundK will notify its customers of the persons for which a particular commission is being sought and the commissions and will obtain the prior consent of the customers if it is necessary to do so.

Article 6. Retention and Use Period of Collected Personal Information

While a customer as a member receives the provided services, GroundK uses customers’ personal information; provided, however, that where a customer has withdrawn from membership, or requested any deletion or destruction of their personal information, or completed the purpose of collecting the above mentioned personal information, then, upon completion of the retention and use period consented when the personal information is collected , or upon the discontinuance of business, GroundK destroys the personal information without delay; provided, however, that the following information will be retained during the period specified for the following reasons:[Reasons for Information Retention under Internal Policy]- Records of member IDs and contracts or withdrawals from offers, records of the supply of goods, or records of consumers’ complaints or dispute resolutions.- Retention reasons: when a customer is damaged as a result of payments with affiliated institutions or the stealing of passwords, to recover the damages; to settle transaction payments or mileages or to prepare for any other necessary cases, including lawsuits or disputes.- Retention Period: five (5) years.